Effective Date: 06-01-2025
At ProAlphaCapital LLC (“Company,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, mobile communications, and mortgage brokerage services.
1. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, address, phone number, email address.
- Financial Information: Income, employment history, credit history, assets, and liabilities necessary to process mortgage applications.
- Identification Information: Social Security number, driver’s license, or other government-issued ID.
- Mobile Information: Mobile phone numbers and SMS/text message preferences when provided.
- Other Information: Any information you voluntarily provide during inquiries, applications, or service interactions.
2. How We Use Your Information
We use the information we collect to:
- Provide mortgage brokerage and related services.
- Communicate with you about your application, account, or services.
- Verify your identity and comply with legal and regulatory obligations.
- Improve our services, website, and customer experience.
- Respond to inquiries and provide customer support.
3. Information Sharing and Disclosure
We respect your privacy and limit the sharing of your information.
- No Sale of Data: We do not sell your personal information to third parties.
- Service Providers: We may share your information with subcontractors or trusted service providers who assist us in delivering our services (e.g., customer service, IT support).
- Legal Requirements: We may disclose information when required by law, regulation, subpoena, or other legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.
Mobile Information Disclosure: We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors in support services, such as customer service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes.
4. Data Security
We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, and disclosure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of storage is 100% secure.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Choices and Rights
Depending on applicable state and federal law, you may have the right to:
- Access, update, or correct your personal information.
- Request deletion of your personal information.
- Withdraw consent for certain uses of your information (such as SMS/text messaging).
To exercise these rights, please contact us using the information provided below.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect or maintain personal information from children under 18.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting to our website unless otherwise stated. We encourage you to review this policy periodically to stay informed of how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
ProAlphaCapital LLC
PO Box 3705 Sarasota FL 34343
978-828-8666
AJ Capece